Legal

Privacy Policy

UV Foundry LLC (“Flozi”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, process, store, and protect information when you access or use Flozi, including our websites, applications, integrations, APIs, and related services (collectively, the “Services”).

Flozi is an AI-powered SEO, AEO, content intelligence, analytics, and website optimization platform that may connect with third-party services such as Shopify, Webflow, Google Search Console, Google Analytics, and other services authorized by our users.

By using the Services, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

Information You Provide

When you create an account, purchase a subscription, contact us, invite team members, connect integrations, or otherwise use the Services, we may collect:

Name
Email address
Company name
Account credentials
Workspace information
Team member information
Billing-related information
Support communications
Feedback and survey responses
Other information voluntarily provided by you

If you register or sign in using Google Sign-In, we may receive information associated with your Google account, such as your name, email address, and profile information, subject to the permissions you grant.

Information From Connected Services

When authorized by you, Flozi may access information from third-party platforms connected to your account.

Shopify

Depending on permissions granted, Flozi may access:

Store information
Product information
Product descriptions
Product metadata
Collections
Blog articles
Store pages
Metaobjects
Files and media assets
Store performance information
Order information used solely for business analytics and performance reporting

Flozi does not intentionally collect, store, analyze, or use customer personal information from Shopify orders. Any customer-related information that may be incidentally available through Shopify APIs is not used for customer profiling, marketing, or unrelated purposes.

Webflow

Depending on permissions granted, Flozi may access:

Site information
CMS collections
CMS items
Pages
Content metadata
Publishing-related information
Media assets

Google Services

If connected by you, Flozi may access information from:

Google Search Console
Google Analytics

This information may include search performance metrics, indexing information, keyword data, traffic data, user engagement metrics, and related analytics necessary to provide the Services.

Other Integrations

Flozi may support additional integrations now or in the future. Information accessed through such integrations is limited to the permissions granted by you.

Content and Platform Data

To provide the Services, Flozi may process and store content associated with connected websites, stores, and content platforms, including:

Website pages
Blog articles
Product content
Collection content
Metadata
Structured content
Media assets
Images uploaded through the Services

Derived Data

Flozi may generate and store information derived from content processed through the platform, including:

SEO analyses
AEO analyses
Site audits
Optimization recommendations
Search visibility metrics
Content quality assessments
Performance reports
AI-generated suggestions
Semantic cluster information
Internal scoring systems
Retrievability and discoverability assessments

To support certain platform features, Flozi may create and store vector embeddings, semantic representations, and analytical datasets.

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Automatically Collected Information

When you access the Services, we may automatically collect:

IP address
Browser type
Device information
Operating system
Usage activity
Session information
Referral URLs
Diagnostic data
Performance data

We may use technologies such as cookies, analytics tools, and similar technologies to collect this information.

How We Use Information

We use information to:

Provide, operate, and maintain the Services
Authenticate users and secure accounts
Analyze websites, stores, and content
Generate SEO and AEO recommendations
Produce reports and insights
Improve platform functionality
Process payments and subscriptions
Provide customer support
Detect fraud, abuse, and security incidents
Send account, billing, support, product, and marketing communications
Comply with legal obligations
Enforce our agreements and policies

Artificial Intelligence Processing

Flozi uses artificial intelligence technologies to provide certain features and recommendations.

Content processed through Flozi may be analyzed by AI systems for purposes including:

SEO analysis
AEO analysis
Content evaluation
Site auditing
Optimization recommendations
Metadata generation
Content improvement suggestions
Semantic clustering
Search visibility assessments

Flozi currently uses OpenAI APIs, open-source models, vector databases, embedding systems, and related technologies to provide AI-powered features. Additional providers may be added as the Services evolve.

Flozi does not currently use customer content to train proprietary machine learning models.

Content submitted to OpenAI through Flozi is processed using API services configured so that submitted content is not used by OpenAI to train its models.

Google User Data

When users connect Google services through OAuth, Flozi accesses only the information necessary to provide the requested functionality.

Google user data is used solely to provide, maintain, and improve the Services requested by users.

Flozi does not use Google user data obtained through Google APIs to develop, improve, or train generalized artificial intelligence or machine learning models.

Flozi may use aggregated and anonymized analytics, trends, and performance statistics that do not identify individual users, websites, businesses, or accounts to improve platform functionality.

Team Workspaces

Flozi supports collaborative workspaces.

Workspace administrators may have access to content, reports, analyses, recommendations, integrations, and other data associated with the workspace.

Users should only upload, connect, or share content that they are authorized to share within their organization or workspace.

How We Share Information

We do not sell personal information.

We may share information in the following circumstances:

Service Providers

We may share information with service providers that assist us in operating the Services, including:

Hosting providers
Cloud infrastructure providers
Analytics providers
AI providers
Payment processors
Customer support providers
Security providers
Monitoring providers

Connected Platforms

Information may be exchanged between Flozi and connected services authorized by users, including Shopify, Webflow, Google services, and other integrations.

Legal Requirements

We may disclose information if required to:

Comply with applicable law
Respond to lawful requests
Protect rights, property, or safety
Investigate fraud or abuse
Enforce our agreements

Business Transfers

If Flozi is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.

Payment Processing

Payments are processed through Stripe and other payment providers we may use from time to time.

Flozi does not store complete payment card information on its systems.

Payment information is subject to the privacy policies and practices of the applicable payment processor.

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Data Retention

We retain information only for as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, maintain security, and enforce agreements.

Retention periods vary depending on the type of information involved.

Account Deletion

When an account is deleted, account data may be retained for up to 90 days before permanent deletion, except where longer retention is required by law or for legitimate business purposes.

Shopify Uninstall and Webflow Disconnection

If a Shopify integration is uninstalled or a Webflow connection is removed, related integration data may be retained for up to ninety (90) days to support account recovery, troubleshooting, operational continuity, and user-requested reconnections.

Following the applicable retention period, such data may be deleted, anonymized, or aggregated.

International Data Transfers

Flozi operates globally.

Information may be processed and stored in the United States, India, the Middle East, and other jurisdictions where Flozi, its service providers, partners, or infrastructure providers operate.

By using the Services, you understand that information may be transferred to and processed in countries whose data protection laws may differ from those in your jurisdiction.

Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

Despite our efforts, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and protecting access to their accounts.

Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

Access information we hold about you
Correct inaccurate information
Request deletion of information
Object to certain processing activities
Request data portability where applicable
Withdraw consent where processing is based on consent

Requests may be submitted using the contact information below.

Cookies and Analytics

Flozi uses cookies, analytics technologies, and similar tools to operate the Services, improve performance, maintain security, and understand usage patterns.

These technologies may be used by Flozi and by third-party providers such as:

Google Analytics
Microsoft Clarity
Stripe
Authentication providers
Security and infrastructure providers

Additional details regarding cookies and tracking technologies are available in our Cookie Policy.

Third-Party Services

The Services may contain links to or integrate with third-party services.

Flozi is not responsible for the privacy practices, content, or policies of third-party websites, applications, or services.

Users should review the privacy policies of those third parties before providing information to them.

Children’s Privacy

The Services are intended for businesses and professional users.

Flozi is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we may take reasonable steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will update the “Last Updated” date and may provide additional notice where required by law.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

UV Foundry LLC
Wyoming, United States

Email: tech@flozi.io

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